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  • Backend transactions do not appear after payment (via PayPal) [SOLVED]
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Author Topic: Backend transactions do not appear after payment (via PayPal) [SOLVED]  (Read 5798 times)

Offline seanie_morris

  • Posts: 301
  • Gender: Male
Backend transactions do not appear after payment (via PayPal) [SOLVED]
« on: April 29, 2014, 03:52:29 PM »
Hi all,

During the test phase of the site, my own transactions on the client's shop were successful, with the PayPal payment confirmation showing up AND the transcation/invoice showing up in Order Administration.

Now that the site is live, the transactions/invoice do NOT show up in Order Administration, but the PayPal payment is confirmed (via email).

I did have the site in a /wb/ directory when during construction and testing, and ensure I removed /wb/ in all links where appropriate when the site went live, so I am wondering if I have missed a setting somewhere?

Thanks in advance,

Seanie.
« Last Edit: April 30, 2014, 03:55:02 PM by seanie_morris »
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jacobi22

  • Guest
Re: Backend transactions do not appear after payment (via PayPal)
« Reply #1 on: April 29, 2014, 05:11:42 PM »
thats why i make a downgrade to the vers 1.60 in all of my bakery shops

i think (but not sure)
in vers 1.60 bakery use one connection to paypal and this connect stay open for the whole payment.
now paypal (and other) says: close the connect after every use and build a new if you need it later
in the moment, when the customer make the payment in paypal, paypal send back the succsess-message to the shop, the shop will send the mail to the customer and shop owner via email, for the most german hoster with ssl. in the same time you need a new connect to paypal for changing the pending status, but a error messages comes from paypal about a missing ssl-zertificat (to see only if you are in the testing modus (modules/bakery/payment_methodes/paypal/ipn.php -> // Testing )

the result is thats the payment status in the database not changing and the system is thinking, that the customer abort the payment and delete this database entry in the next time. the seller doesnt received a mail and doesnt know, that somebody bye some products. He found a payment in paypal with a summary, but no other infos.

we test it with other users at the end from the last year and found, that this problem only comes, if the provider send the mails via ssl (like strato or 1&1), but at this time not on other providers they send mails without ssl

i talk with the module author about that, but he cannot confirm this, so its very difficult to repair a problem if you dont see it

try it yourself and set the paypal payment into the test modus
$testing    = true;
$test_email = '';     // Set a test email address to get success / error messages

maybe you found more help then

(sorry for my bad english)
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Offline seanie_morris

  • Posts: 301
  • Gender: Male
Re: Backend transactions do not appear after payment (via PayPal)
« Reply #2 on: April 29, 2014, 06:22:47 PM »
Jacobi,

Thank you for that detailed reply (and your English is fine).

I change the ¢testing mode to true for ipn.php

Let's see how it goes.

Thanks again!
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Offline seanie_morris

  • Posts: 301
  • Gender: Male
Re: Backend transactions do not appear after payment (via PayPal) [SOLVED]
« Reply #3 on: April 30, 2014, 03:53:49 PM »
Confirmed: it's working!

Seanie.
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