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  • WebsiteBaker Community Forum »
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  • Cannot get new templates to work!
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Author Topic: Cannot get new templates to work!  (Read 5362 times)

thefink

  • Guest
Cannot get new templates to work!
« on: March 01, 2010, 11:20:23 AM »
Hello,

I am very, very new to WebsiteBaker so I may be stating the obvious in a minute. If I do please be forgiving!

I just installed release 2.8.1 rev. 1287 of he CMS system. It Works just fine until I try to upload a new template.
I upload the new templates via the upload and install buttons in the add-ons menu. It says that the install went allright. I then activate the template.
When I then preview the site it is all white with the bits of text I added to the sections in mid air!
I tried it with several templates from several sources and ages. Some old and some very new.
All with the exact same result!
All the standard templates, like "Round" and "Simple" work as expected!

I re-installed  the site from scratch with the same results. I us "Starthosting.nl" to host the site.

Versions:
phpMyAdmin 2.6.2
MySQL 4.1.15t
WB 2.8.1 rev. 1287

Maybe I am doing something terribly wrong? Or is the new version buggy?
Any help would be much appreciated.

With kind regards,

Marcel
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Offline oeh

  • Posts: 190
  • Gender: Male
  • German Pischer's, what's life without them?
Re: Cannot get new templates to work!
« Reply #1 on: March 01, 2010, 11:47:32 AM »
Are all the requirements for WB met?

Requirements

    * At least 9 MB webspace (modules, media, templates need more)
    * PHP 4.4.9 or higher (5.2.x strongly recommend)
    * MySQL 3.2.3 or higher
    * PHP Safe Mode = off
    * Activated PHP Session Support
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oeh ;-}>

Offline Ruud

  • Posts: 3671
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  • Do not use PM for help! Please use the forum!
    • Dev4Me - Professional WebsiteBaker Development
Re: Cannot get new templates to work!
« Reply #2 on: March 01, 2010, 11:52:13 AM »
First thing you should try is to activate the WB error reporting. (admin -> instellingen -> geavanceerde opties -> PHP-foutmeldingsniveau: E_ALL)
If there is something wrong, you should see some errormessage telling the reason.

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Dev4me - WebsiteBaker modules - WBhelp.org

thefink

  • Guest
Re: Cannot get new templates to work!
« Reply #3 on: March 01, 2010, 12:11:46 PM »
Hello oeh,

It looks like the requirements are met although i am not sure how to verify the Activate PHP Session Support setting.

Hello Ruud,

I activated the error reporting. Should I see errors in the "error" folder in my filestructure? or is there an interface for errors in WB I haven't found yet?


Thanks for your input!
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Offline Ruud

  • Posts: 3671
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  • Do not use PM for help! Please use the forum!
    • Dev4Me - Professional WebsiteBaker Development
Re: Cannot get new templates to work!
« Reply #4 on: March 01, 2010, 12:29:41 PM »
You should see the errors (on screen) in your homepage.

If you give us a url, we could maybe see some more.
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Dev4me - WebsiteBaker modules - WBhelp.org

thefink

  • Guest
Re: Cannot get new templates to work!
« Reply #5 on: March 01, 2010, 12:53:57 PM »
The URL is: www.denieuwepraktij khoofddorp.nl

I am currently using the "All CSS 2" template.
« Last Edit: March 01, 2010, 12:59:34 PM by thefink »
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Offline Ruud

  • Posts: 3671
  • Gender: Male
  • Do not use PM for help! Please use the forum!
    • Dev4Me - Professional WebsiteBaker Development
Re: Cannot get new templates to work!
« Reply #6 on: March 01, 2010, 01:10:27 PM »
Well, this makes more sense.
The problem is with file restrictions in your website.

Just try to view your template's CSS file with a browser.
http://www.denieuwepraktijkhoofddorp.nl/templates/allcss2/screen.css

See: http://www.websitebaker2.org/nl/hulp/gebruikersgids/installeren/wb-installer.php#anker2
for more explanation about permissions.

Other problems could be... some strange protection through .htaccess files (not allowing .css to be served) or uploading templates using FTP and not setting the permissions right.
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thefink

  • Guest
Re: Cannot get new templates to work!
« Reply #7 on: March 01, 2010, 01:22:56 PM »
Thank you Ruud!
That did the trick.

The strange thing is that I used all the tools provided and suggested.
I used FileZilla to upload the install files and I used only the BW interface to upload the templates.

I will take a good look at the access rights on the files and folders.

Again, thanks a lot for your help. I can get on with the site now.


Marcel
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doc

  • Guest
Re: Cannot get new templates to work!
« Reply #8 on: March 01, 2010, 05:48:21 PM »
@thefink:
Maybe it is usefull. A short summary of the common issues with templates or modules (Add-ons) are summarized in this thread: https://forum.WebsiteBaker.org/index.php/topic,15267.msg114538.html#msg114538

Doc
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