Problems with WB site & IE 7

[pszilard]

Hi, I am having problems with my site www.remektek.com.au when viewing with IE 7. But only on some computers. Take a look and if you can tell me why, I would be grateful.

Thanks...

[pszilard]

I have discovered that my problem is not template related so I am transferring this thread to the general Help thread.

As I've had no response to this, I would like to ask again, "Please Help". Thanks.

[kweitzel]

Hi Paul,

maybe the issue is, that nobody was able to recreate this issue with your site ... why don't you post a screenshot with a bit more explanation of what you see and how it is supposed to look.

Anyway, on a general note: Please always provide Screenshots together with descriptions ... additionally a link might help troubleshootinig.

[EDIT] I removed your double post [/EDIT]

cheers

Klaus

[pszilard]

Hi Klaus,

Thanks for removing the obsolete post.

Here is what it looks like on "Bad" IE 7:


LINK to full size screen shot.

And here is what it looks like, correctly, on "Good" IE7 (on another PC):


LINK to full size screen shot.

My Firefox toolbar showed an ! and when I mouse over it, it displayed the following message:


I think that this is probably a clue, but I can't figure it out exactly.

LINK to live web site. Note: all other browsers seem to work ok, and the problem exists on every template I've tried. My guess is that it is some access permission issue, but I just figure it - why it works on most but not all PCs!

Thanks in advance

[Ruud]

Just observing..

First, your template is not found by that one browser.
Secondly, the page (/wb/pages/welcome.php) is not found, it is displaying the 404 page. (it exists)
Third, the image you have on your 404 page is not found.

Hi, I am having problems with my site www.remektek.com.au when viewing with IE 7. But only on some computers.

I bet it is just one computer that has this problem.
I bet that one computer has more trouble looking at websites.

Ruud

[pszilard]

Just observing..

First, your template is not found by that one browser.
Secondly, the page (/wb/pages/welcome.php) is not found, it is displaying the 404 page. (it exists)
Third, the image you have on your 404 page is not found.

Hi, I am having problems with my site www.remektek.com.au when viewing with IE 7. But only on some computers.

I bet it is just one computer that has this problem.
I bet that one computer has more trouble looking at websites.

Ruud

This happens on more than one computer! Many, in fact. And those PCs do not exhibit any problems with other sites.

The problem PCs cannot see ANY of the pages, not just the Welcome page.

[Ruud]

I would start looking to find out why your server decides to send a 404 page when the welcome page is asked.
If you can access your server logs (access and error logs) that might give some hint.

The css is not loaded too, that explains the strange look, the image in the 404 is not loaded too..
Since you send a 404 page served by WB, you must have a .htaccess installed. It might be the error is in there somewhere.

Maybe a rewrite rule (on useragent) is doing this?

Try disabling your .htaccess (rename it for a short time) and try with one of those browsers again.

Ruud

[pszilard]

Ah, you are a genius! I renamed .htaccess and it fixed it - just like that.

Just for your info, this was the .htaccess file:

Code: [Select]

# Example .htaccess wich allows to parse .html as php
AddType application/x-httpd-php .html
Thanks a million (or 1E6).

What is your recommendation for .htaccess content?

[Ruud]

Don't use any.

You did not use .html as your page extension, so you should not need it at all.

Ruud