WebsiteBaker Support (2.12.x) > General Help & Support
Unable to access media folder from WYSIWYG
KimCR:
Over recent days I upgraded a site from WB 2.8.3 SP7 to WB 2.10, then to WB 2.11. When I try to insert an image in a WYSIWYG section it does not load the media folder. I understand that this issue may have been previously raised when upgrading to WB 2.10 but that upgrading to WB 2.11 should have corrected it as it contained a number of "hot fixes".
WYSIWYG is v3.0.9 and CKEditor is v4.10.0.3.
In WYSIWYG I tap the "Insert Image" button:
After tapping "Browse Server" I get this:
Then if I tap "OK" I get this:
I have spent some time trying to find the issue but so far without a resolution. My guess is that it may be something to do with permissions but can't see what it is?
Any assistance would be greatly appreciated.
KimCR
dbs:
Hi, i have the forum search used with "browser.html" and found this:
https://forum.WebsiteBaker.org/index.php/topic,30008.msg209468.html#msg209468
A entry in the .htacess
Hope it helps.
KimCR:
Thanks dbs! That sorted that issue. I can now see and can use the ckeditor file browser to browse the media folder.
However, it seems I'm not yet out of the woods with the media folder. Something I didn't notice before - I am prevented from creating new folders within the media folder from the main Media page. When I try to add a folder I receive a "Security offense!! Access denied!" message.
Also when trying to upload a file to a folder I receive a "[105] Security offense!! Access denied!" message.
Do you have any pointers on these issues as well?
Again any assistance is greatly appreciated.
KimCR
KimCR:
Update!
Tried upgrading to v2.12 but this hasn't altered this issue.
I note that I can delete a file in the media folder, but as before I cannot add a folder or upload a file.
Cheers,
KimCR
dbs:
Do you have the same behavior with the DefaultTheme?
Your Argos theme hasn't been revised in a long time.
In Settings > Advanced Settings > Server
The permissions are 755 and 644?
Via FTP all files have 644 and folders 755?
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