WebsiteBaker Community Forum

WebsiteBaker Support (2.12.x) => General Help & Support => Topic started by: KimCR on August 10, 2022, 04:45:31 PM

Title: Unable to login as admin
Post by: KimCR on August 10, 2022, 04:45:31 PM

Hi!
Using version 2.12.2 for some time now and all appeared to be working okay. However since a few days ago I can now longer login as Administrator. I don't believe I did anything to cause this - I get this message each time I try to login: "Login name or password incorrect".

I can login to cpanel and look in the database tables and see the encrypted password and the seed word, however I cannot see the password as plain text to confirm it as the one I have been trying to use.

Is there a way to convert the encrypted form of the password back to it's plain text version? I need to be ale to edit the site asap.

KimCR

Title: Re: Unable to login as admin
Post by: dbs on August 10, 2022, 05:25:12 PM

Hi, you can your plain password encrypt with MD5 and than put it in the database.
Or if you use phpMyAdmin, there is a option to encrypt your plain passwort with MD5.

Title: Re: Unable to login as admin
Post by: hgs on August 11, 2022, 12:41:42 PM

Step by step guide with pictures

1. open your database and go to the table wb_users(https://gyazo.com/876fa8179f8423dbd52252d698bf333a.png)
2. open the table wb_users
(https://gyazo.com/2670adb2f32dbafc11ad5ed6fe14160a.png)
3. click on the pencil symbol in the row for admin and choose md5 for password and write the new password in plain text into the field.(https://gyazo.com/7a9b3108c6ee433bf55f2854469e6b80.png)

4. save with "Ok", done(https://gyazo.com/6a61189a4bbcf58d4045364e6beb45c9.png)

Result(https://gyazo.com/f08c9e9fbe56ebfa1a4faa2ad3c29030.png)

Title: Re: Unable to login as admin
Post by: KimCR on August 11, 2022, 02:58:37 PM

Solved!
I was in the right place just didn't know how to proceed. Now I do.
Thank you both very much!
Kim