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WebsiteBaker Support (2.12.x) => General Help & Support => Topic started by: svsanchez on September 16, 2019, 10:52:51 PM

Title: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: svsanchez on September 16, 2019, 10:52:51 PM

Hello!

For some reason, my site is showing a 500 error (Internal Server Error) when we click on Order Administration in the backend on a Bakery page.

Can someone tell me how to fix this please?

Thank you!

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: svsanchez on September 16, 2019, 11:10:26 PM

I forgot to mention that this is using WB 2.12.1 and PHP 7.2

We already tried with PHP 7.0 and it didn't work either. It WAS working when we were using WB 2.8.3 and PHP 5.6

Thank you.

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: dbs on September 16, 2019, 11:35:44 PM

Hi, can't see the Bakery version. If WB or PHP was updatet you have to check the function of your modules. If they not work search for newer versions of the modules.
https://addon.WebsiteBaker.org/pages/en/browse-add-ons.php (https://addon.WebsiteBaker.org/pages/en/browse-add-ons.php)

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: svsanchez on September 17, 2019, 12:33:38 AM

Thank you, I have Bakery 1.59

Ididn't want to update Bakery since we made some changes to the file which I do not remember right now, some of them related to searching for accented characters like á, é, í, ó, ú and ñ.

I also had to revert back to PHP 5.6 because the search function stopped working when I changed to PHP 7.x showing this error:

Results for 'azucar': There was an uncatched exception. Call to undefined function mysql_error() in line (73) of (/modules/bakery/search.php):

So I currently have WB 2.12.1 with PHP 5.6 again

Is the issue with accented characters fixed in the latest Bakery version?

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: dbs on September 17, 2019, 08:04:08 AM

http://www.bakery-shop.ch/
Latest version 1.8.4

You will not be satisfied with old versions of PHP or Bakery or other old things. Keep up to date, solve the problems. Otherwise, you and your visitors are not safe.

Do not update your live site. Make a copy in a subdomain and test there.

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: svsanchez on September 18, 2019, 12:51:19 AM

Thank you for your suggestion dbs. Is there a link with instructions to copy the site into a subdomain?

Title: Re: Bakery Problem: Order Administration gives Error 500 (Internal Server Error)
Post by: crnogorac081 on September 18, 2019, 02:15:01 AM

Here :  https://help.WebsiteBaker.org/en/knowledge-base/moving-from-server-a-to-b.php