WebsiteBaker Community Forum
WebsiteBaker Support (2.13.x) => Modules => Topic started by: seanie_morris on January 22, 2024, 03:50:52 PM
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Hi,
I was using - well, trying out for the first time - the Form module on a website I am doing for myself, and the contact form submissions are not sending emails.
So, I tried the mpForm module, and I have the same problem!
I am using Chrome and Firefox, and I am trying it logged in, and as a guest. I am using a non-secured connection at the moment (HTTP, not HTTPS). Everything is in the root directory. The latest PHP version etc. are installed.
The submissions ARE being kept in the Admin backend, so I can see my test submissions.
Am I missing something?
Thanks,
Seanie.
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UPDATE/PARTIAL SOLVE:
Using mpForm, I found that I forgot to put in the destination email address in the "To" Address(es): box under E-Mail Settings (Mail to site owner), removing the defualt <SERVER_EMAIL> value in that box. :roll:
So, I have it working for mpForm, but not Form!
Seanie.
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Use the Mail Debug Settings in advanced WB-options, section Mail Settings, to get more informations about the problem.
P.S.: Form && Mpform use the same method (wbmail() in class.wb.php)
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In Settings, set SMTP Settings From your mail server, otherwise it will use phopmaile which will probably not work
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Just for understanding:
Installed is
WebsiteBaker 2.13.5 r223 with
PHP 8.3 on a Linux server?
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Just for understanding:
Installed is
WebsiteBaker 2.13.5 r223 with
PHP 8.3 on a Linux server?
Yep, that's correct.
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In Settings, set SMTP Settings From your mail server, otherwise it will use phopmaile which will probably not work
This worked - switching from the PHP mailer to the SMTP option and entering the settings requested that I got from my host provider. I now receive the email, as does the sender, and a copy is on the website in the admin backend. Before this, only the copy in the admin backend was received.
Seanie.
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This is because PHPmailer is marked as spam by the mail providers long time ago. It may be received but in Spam folder by some mail providers, but usually it is never received.