General Community > Off-Topic

can't upload a template

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ruebenwurzel:
Hello,

so the permissions seems to be ok. Installing templates should work. download the zip files, don't unzip it, only go in WB adminarea to addons - templates, search for the zip file and hit install. Thats all. To change the template of your page to the new one got to settings and choose the template you want as default. If at all pages template is set to default your page should appear in the new design.

Matthias

peachey:
I havn't unzipped the file which seem strange cause the other two installs i have done have worked out of the box, i have even tried redowloading the file. Would it be easier for me to trash my site and start over since i have no content other than my "home/index" page at the moment

ruebenwurzel:
Hello,

possible reason could be that not all files are correct uploaded when you install WB. To be shure all files are correct and ant the correct place only copy all original WB Files over the exisiting on your server except the config(.)php. If the database is ok all should work then.

If not, do a new clean install. Delete all files and folder (first set the ownership to ftpuser, otherwise you have no access to a few files) and the database.

Matthias

peachey:
WTF! i completly got rid of the other directory and installed it in a new one but it still has the issue. could it be caused by the php version or something??

ruebenwurzel:
Hello,

could be as you suggest a php setting. first question php safe mode of or on?. second question what says your phpinfo about apache. Works it as modul or as cgi?

Matthias

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