WebsiteBaker Support (2.13.x) > General Help & Support

More troubleshooting contact forms

(1/2) > >>

tobyw7:
Following on from my last problems with mpform, the problem with the fields showing above the form looks to be related to the anti-spam "nixhier" (not here?) fields being displayed... that could be a template problem as I don't have the problem on my test page https://frantik-web.co.uk/pages/contact-test.php

Either way, when I hit send, I don't receive any emails. Is it using Phpmailer to send? Wondering if my webhost has missed a module from the php config.

I'm using php 8.1

sternchen8875:
mpform use a own and different way, to send the mail-datas directly to the PHPMailer-Class, but it use the Mail-Settings from WB-Option -> Advanced to send a email via PHPMail or STMP-Mail, that means, if you set there PHPMail, MPForm use PHPMail and if you set it to SMTP, MPForm use SMTP

Use the Switch for the DEBUG-Mode under Server-Settings in the WB-Optionen and try again to send a email.
then you get a report in your error.log with more details
See the X-Button from the TOP-Menu in the WB-Backend

tobyw7:
Thank you. Was missing the "reply to" field being set correctly. The test form worked well so I'll work on the previous conflict with the Anti-Spam and the site template displaying fields that should be hidden.

ruebenwurzel:
to hide the honeypot fields in form add the following to your css:


--- Code: ---/*** Don't remove the class nixhier, this is required for ASP ***/
.nixhier {
display:none;
}
--- End code ---

should normally be part of the frontend.css from modules wich support ASP

tobyw7:
Vielen Dank!

I added the CSS portion to my template CSS and the honey pot fields are no longer visible and ASP is still enabled. I did see that portion in the module's frontend.css file previously.

The only problem I see now is that I can't use the reload captcha button, and when clicking on the Submit the page refreshes but nothing happens.  On the default template, the reload captcha works and the form submits.
Is the form CSS not loading correctly?

Test form: https://frantik-web.co.uk/pages/contact-test.php
Live form: https://www.frantik-web.co.uk/pages/contact.php

Before adding in the additional CSS from frontend.css to my site CSS, the form did submit!

I can't see any visible errors in using web dev tools :(

This was all working before changes to PHP version (from what I remember, but that may be a red herring).

Navigation

[0] Message Index

[#] Next page

Go to full version