WebsiteBaker Support (2.13.x) > General Help & Support

Captcha not loading 2.13.2 r133

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sternchen8875:
some important corrections, forgot, to explain it in my first post....

mpform ask PHP for the gd-extension (see PHP-Info in the WB-Info-Windows and there a special section called "gd", if installed")

the add.php ask for this section and send's true or false as answer. TRUE is like 1, so no problem, but FALSE is nothing, because, the script needs a integer value, but get nothing as answer and because of this, you get a error message, if you add a mpform-section

if you set the database value from 0 to 1, like my answer in the top) and the gd-library is not installed on this server, you see no captcha picture in the mpform, because, the picture will build "on demand" with the gd-library and put there calculation for the captcha to the background-images.

So without a installed gd-extension on this server, you cannot use the captcha in your mpform. you can set it in "advanced settings" from mpform to DISABLED in the setting "use Captcha"

crnogorac081:
Hello, this means that somewhere your code is invalid, you are missing or you have an extra closing </div>


--- Quote from: tobyw7 on November 13, 2022, 01:15:16 PM ---
There was an uncatched exception
malformed document created, missing head area
in line (67) of (/modules/output_filter/Filters/filterCssToHead.php)

--- End quote ---

tobyw7:

--- Quote from: sternchen8875 on November 13, 2022, 01:55:30 PM ---

please take a look into the database and there to the table "TP_mod_mpform_settings" (TP == Table_Prefix)  and there to the value of the setting "use_captcha". Must be 0 or 1 (zero or one).
It is not possible, to change the default value == 0, if the server run's in mysql-strict-mode

if your value in the database == 1, try to change the Type of CAPTCHA in AdminTools -> Captcha Spam Protect

if your value in the database == 0 (zero), try to change it directly in the database to 1 and try it again


--- Code: ---Blank Template
--- End code ---


the old blank template can not work with the default WB-Installation (since WB 2.10.x). WB use a filter to make some corrections in the code, for example: move  a <link>-Definition from the body-area into the <head>-Area, but the old blank-template has no <body>- and no <head>-Area, it display only the page content

P.S.: i'm sure, your captcha-Problem has nothing to do with the used frontend-template

--- End quote ---

I checked through this and saw the simple option to test would be to try selecting a different captcha type. Changed to "Calculation as image" and now the captcha loads.

crnogorac081:
In backend top buttons you have info, there you will find Server info where you can find if gd library is is already preinstalled on your server. So maybe there is conflict between server gd library and the one from module

tobyw7:

--- Quote from: crnogorac081 on November 13, 2022, 04:55:41 PM ---In backend top buttons you have info, there you will find Server info where you can find if gd library is is already preinstalled on your server. So maybe there is conflict between server gd library and the one from module

--- End quote ---

I checked, the only things I can see are myqsqli, curl and mbstring...

But thinking about it, the last time my web host did a php upgrade they missed off various modules. I sent a test from the form which says it sent but I haven't received the email so wondering if phpmail is also a problem. I will do some more testing in the week (Y)

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