WebsiteBaker Support (2.12.x) > General Help & Support

Strange characters after upgrade from 2.8.3 to 2.12.1

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hgs:
To be on the safe side, jacobi22 send the whole project including the database. And everything will be fine.
 :-D :wink:

svsanchez:
Hello, you need to understand that I am in Guatemala and we don't have broadband. I would have been very angry if someone sent me something bigger than 40 MB by mail and therefore I would have never thought about doing the same!

At this point, I manually changed all the strange characters from the products, however the <title>Product Name</title> STILL shows the strange characters and I can't find where to change this.

Could someone please help me, thank you!

hgs:
Okay, sorry, I didn't know that.
You were very busy, the page looks very good at first sight.
Do you have a link to the problem cases for us?

Gast:
only as info

the real database backup (SQL-File) has a size = 21 MB
as 7z-File, it has 330 kb  :-o :-o

the same for the project files... it is not needed, to send a zip-file with 250 mb - the old Backup-Modul can build a zip from the project and add this to the root directory of wb, a link to this file is maybe 1kB, not more

the question was very simple - you need the help, not i. it is not my intention here, to be the bad boy, i work here for some nice words at the happy end of the job. But if this work brings only trouble, where is the sense for me, to spend more and more time in job's like this. It was not my fault with the wrong backup, but nobody read this - everybody read, the jacobi22 make's s***, dont trust him

now, you ask for more help, but nobody know's the exact situation. i can see the link in the old backup file, but i have to search over the whole project, where is the exact place for this problem. i saw maybe 50 products, but no one of this with an error or a char-problem. Possible, that i have to spend more time, but also possible, that the problem is already solved in the last week, also possible, that i search on the wrong place, for example: product overview vs product detail page - that's different.

So again the words: you need the help and the supporters here the informations, to help. Give the info's and you get the help

svsanchez:
Hello Jacobi, I don't know why you talk about yourself being the 'bad boy', I'm sorry if at any moment you felt I was complaining but in all honestly it wasn't my intention, to the contrary: I am very thankful for the help that you and other forum members have provided. Maybe my real feelings are more difficult to express since English is not my main language... Sometimes it's a little difficult for me to understand what you are trying to say too but I always trust you are trying to help and I appreciate!

For example, see how many times I asked for confirmation if I had to delete all my tables with the wb_ prefix since I wasn't sure because it meant deleting ALL of my tables! You are the expert and I try to follow the steps you provide the best I can. Please don't ever think I'm being rude or not polite towards any of you!

Now regarding the problem with the strange characters, I was able to find the problem while looking for an example URL to post here. The <title></title> tags were NOT using the product's name but the page's name! I hadn't noticed this since the browser tabs were only showing me the first word, so for example when I accessed the product 'Azúcar Caña Real 1 Lb' the tab showed only 'Azécar' making me believe it was using the product's name, when in fact the names of the subpages had also been messed up. I modified the names of the pages and now everything works as it should!

Again, thank you all and sorry for any misunderstandings.

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