WebsiteBaker Support (2.8.x) > Bakery Shop

Not sending E-mail after Successful order

(1/4) > >>

ChochkoBG:
Hello,

I have a problem with the Bakery Shop module.
Everything is working, but when a order is complete the module is not sending a E-mail to the customer even to me also (to the E-mail Address specified in the Bakery Shop Module Configurations).

Also I'm using Mini-Form for my Contact form and there is also a problem.
After completing the form, the module is sending a E-mail only to me, the customer (owner of the message) is not receiving a copy of the message. Anyway in the message i see there is a record "Reply-to:customer@email.com", but the message is not sent to the customer E-mail Address.

I'm using SMTP Configuration settings.
My Web-Page have a different E-mail Address than the Bakery Shop Module.

Thanks!

dbs:
Miniform send no message to the visitor.
The visitor see only a success-message/page.
Problems could better be answered in the miniform-thread.

The module mpForm should send emails to the visitor & admin.


--- Quote ---I'm using SMTP Configuration settings.
My Web-Page have a different E-mail Address than the Bakery Shop Module.
--- End quote ---
What happens with same emailadress like in settings of WB?


ChochkoBG:
I'm alright with this module ( Mini-Form ).

About the Bakery Shop Module - Nothing. It's the same like normal. The module is not able to send message to the Customer who fill the form and order a product successful.

Even I'm not getting a E-mail when someone finish the order successful.

Thank!

jacobi22:
simple question: have you try PHP-Mail?

ChochkoBG:
Yes, not sending. Even not working.

PS:

After successful order by a Customer, the module is not sending the E-mail to the Administrator also to the Customer. The integrated E-mail module in the Bakery Shop Module is not working.

As I say, I'm using SMTP Configurations in the Main Settings. When I change the Options to the PHP Mail Method, it's not working (even the Mini-Form module).
Anyway I want to use SMTP Settings.

When I'm using the SMTP Settings, the Module (Mini-Form) is sending the E-mails to the Administrator only.
In the message headers i see the record "Reply-to:user@user.com", but the reply is not sending back to the Customer. This is OK, but only for the Mini-Form Module (it's not necessary in this form - the customer to receive a copy of his own message/question).

After completing a message in the Mini-Form Module, i see the Logs in my E-mail Server and I see that the SMTP Configurations are working and the message is successful.

But when I complete a Order in the Bakery Shop Module, I don't see any connections by the Module to the E-mail Server (in the logs), just nothing.

- By quote of "jacobi22":
I understood that by the "German Laws" there are Laws, about the Sending Messages by unregistered users (I didn't get the point about the unregistered users), but anyway I'm using this is my local network.
Also all of my users are registered, so i think it will not be a problem to send messages.
Also this Law is "only about the Core", but anyway - Bakery Shop and Mini-Form - they are Modules.

Thanks!!!

Navigation

[0] Message Index

[#] Next page

Go to full version